We’re driven by the same principles as you are and are always looking to find ‘a better way’.
Our culture is different from many other professional services firms and is more akin to what you might find in many of the world’s most exciting and innovative companies.
This, combined with an unwavering commitment to always putting people first, has helped us build trusted, long-term relationships with our many amazing clients.
For us, people are always at the centre of our delivery of professional services.
Our success is built on our honest business practices and people-focused approach. We always agree clear expectations, keeping you fully informed and prefer to delight than surprise.
Fostering close and long-standing relationships is central to our approach and we have worked with many of our clients for over 50 years. However, this does not make us complacent. We seek to continually improve and have a very strong ethos of quality and outstanding client service. In a recent client survey, conducted through an independent research agency, 97% of our clients were “highly satisfied” with the overall quality of our service.
HLK is ranked as one of Europe’s Leading Patent Law Firms 2020 by the FT’s research partner Statista.
Our people-first approach is not limited to our clients. We also work extremely hard to ensure that our own people feel great, are properly motivated and fully rewarded. We place a lot of emphasis on flexibility and workplace wellbeing through our internal “HoListiK” programme.
We carry the approach right through into how we interact with wider society. We are founding members of IP Inclusive – a charity comprising a group of like-minded IP professionals committed to improving equality, diversity and inclusivity within the IP community, as well as supporting IP Pro Bono, which provides assistance to individuals and small businesses in IP disputes.
What HLK's clients have to say
“They have delivered training to our internal stakeholders throughout Europe and have established direct relationships with them, knowing that when contacted they turn around queries promptly and with the right level of detail for the intended audience. HLK have also forensically reviewed our portfolio and delivered us cost savings.” Rosie Gard, Legal Advisor – Nomad Foods Europe Limited
“The range of technical expertise provided across a wide spectrum of science and engineering is complemented by proactive engagement with clients at all stages of prosecution. The level of diligence and conscientiousness is testament to the professionalism of this firm.” Barry Sturman-Mole, IP & Commercialisation Manager – UK Atomic Energy Authority
“I hope to continue working with them for many years to come.” Andrew Hilton, UK Intellectual Property Counsel – Ford Global Technologies LLC
What legal directories say
“HLK have become an extension of our legal team, not merely an external resource. The practice have developed their own relationships with key stakeholders in our business and have worked extensively to understand our business as a whole.” Legal 500 20/21 rankings
“They are extraordinarily responsive and knowledgeable and are my go-to firm for matters in the UK and the EU.” Legal 500 20/21 rankings
“HLK combine technological expertise with a highly efficient organisation which is capable of working with accuracy.” Legal 500 20/21 rankings
“High-quality patent agents who can understand the technology and science as well as drafting accurate patents.” Legal 500 20/21 rankings
“Very knowledgeable on their subject matter. Excellent response times.” Legal 500 20/21 rankings